Reports
Annual Reports
Special Reports
Special Report No. 33 - Honouring Commitments: An investigation of Fraser Health Authority’s Transfer of Seniors from Temporarily Funded residential Care
Special Report No. 32 - Fit to Drink:Challenges in Providing Safe Drinking Water in British Columbia (2008)
Nov.1, 2010: Update on implementation of recommendations
Dec. 7, 2009: Update on implementation of recommendations
Special Report No. 31 - Winning Fair and Square: A Report on the British Columbia Lottery Corporation’s Prize Payout Process
Nov. 1, 2010: Update on implementation of recommendations
Special Report No. 30 - Ombudsman Report on Crime Victim Assistance Legislation
Special Report No. 29 - Ombudsman Strategic Plan 2006 - 2010
Special Report No. 28 - Ombudsman Investigates Income Assistance Complaints French
Special Report No. 27 - The Power of an Apology: Removing the Legal Barriers French
Special Report No. 26 - ICBC's Minimal/No Damage-Low Velocity Impact Program
Special Report No. 25 - Broken Glass, Broken Trust
Special Report No. 24 - Self Governance in the Health Professions: The Ombudsman's Perspective
Special Report No. 23 - Greater Victoria Public Library Meeting Room Policy
Special Report No. 22 - Ombudsman Strategic Plan: 2001-2005
Special Report No. 21 - Statutory Officers of the BC Legislature
Special Report No. 20 - Ombudsman Strategic Plan: 1997-2001
Special Report No. 19 - An Investigation into the Instability and Recession of Willemar Bluffs
Special Report No. 18 - A Complaint Regarding an Unfair Public Hearing Process (City of Port Moody) (1996)
Special Report No. 17 - Regulation of Newport Realty Incorporated by The Superintendent of Brokers (1996)
Special Report No. 16 - The Nikki Merry Case: An Investigation of a Complaint to the College of Physicians and Surgeons of British Columbia (1994)
Special Report No. 15 - The Workers' Compensation Board (No. 3) Volume 1 (1985)
Special Report No. 14 - The Hamilton Case (1985)
Special Report No. 13 - The Willingdon Case (1985)
Special Report No. 12 - The Workers' Compensation Board (No. 2) Volume 1 (1985)
Special Report No. 11 - The Cobb Case (1985)
Special Report No. 10 - Section 4 of the Highway Act (1985)
Special Report No. 9 - Supreme Court of Canada Judgment (1985)
Special Report No. 8 - The Workers' Compensation Board, Volume 1 (1984
Special Report No. 7 - The Shoal Island Case (1984)
Special Report No. 6 - "A Matter of Administration": BC Appeal Court Judgment (1982)
Special Report No. 5 - The Reid Case (1982)
Special Report No. 4 - Certificate of Attorney General (1982)
Special Report No. 3 - The Cuthbert Case (1981)
Special Report No. 2 - The Lotteries Case (1981)
Special Report No. 1 - The Garibaldi Case (1981)
Public Reports
Public Report No. 48 - On Short Notice: An Investigation of Vancouver Island Health Authority's Process for Closing Cowichan Lodge
Public Report No. 47 - The Best of Care: Getting it Right for Seniors in British Columbia (Part 2) - Overview
- The Best of Care: Getting it Right for Seniors in British Columbia (Part 2) - Volume 1
- The Best of Care: Getting it Right for Seniors in British Columbia (Part 2) - Volume 2
Public Report No. 46 - The Best of Care: Getting it Right for Seniors in British Columbia (Part 1)
January 7, 2010: Further response from the health ministries
Public Report No. 45 - Last Resort: Improving Fairness and Accountability in British Columbia's Income Assistance Program
November 1, 2010: Update on implementation of recommendations
Aug. 1, 2009: Update on implementation of recommendations
Public Report No. 44 - An Investigation into the Administration and Collection of Traffic Camera Fines (2004)
Public Report No. 43 - Righting the Wrong Progress Report (2002)
Public Report No. 42 - Code of Administrative Justice (2003)
Public Report No. 41 - An Investigation of Forest Renewal BC: Forest Worker Transition Program Tax Information Dispute (2001)
Public Report No. 40 - Developing an Internal Complaint Mechanism (2001)
Public Report No. 39 - Silver Creek Fire Review (1999)
Public Report No. 38 - Righting the Wrong / The Confinement of the Sons of Freedom Doukhobor Children (1999)
Public Report No. 37 - Fair First / An Ombuds Audit of the WCB Ombudsman (1999)
Public Report No. 36 - Getting There / A Review of the Implementation of the Report of the Gove Inquiry into Child Protection (1998)
Public Report No. 35 - Fair Schools (1995)
Public Report No. 34 - Building Respect / A Review of Youth Custody Centres in BC (1994)
Public Report No. 33 - Listening / A Review of Riverview Hospital (1993)
Public Report No. 32 - Abuse of Deaf Students at Jericho Hill School (1993)
Public Report No. 31 - Administrative Fairness of the Process Leading to the Clayoquot Sound Land Use Decision(1993)
Public Report No. 30 - Court Reporting and Court Transcription Services in B.C. (1992)
Public Report No. 29 - A complaint about the handling of a sexual harassment complaint by Vancouver
Community College, Langara Campus (1992)
Public Report No. 28 - The Sale of Promissory Notes in British Columbia by Principal Group Ltd. (1991)
Public Report No. 27 - The Administration of the Residential Tenancy Act (1991)
Public Report No. 26 - Access to Information and Privacy (1991)
Public Report No. 25 - Public Services for Adult Dependent Persons
Public Report No. 24 - Public Response to Request for Suggestions for Legislative Change to Family and Child Service Act (1991)
Public Report No. 23 - Graduates of Foreign Medical Schools: Complaint of Discrimination in B.C. Intern Selection Process (1991)
Public Report No. 22 - Public Services to Children, Youth and Their Families in British Columbia: The Need for Integration (1990)
Public Report No. 21 - Sustut-Takla Forest Licences (1990)
Public Report No. 20 - An Investigation into Allegations of Administrative Favouritism by the Ministry of Forests to Doman Industries Ltd. (1989)
Public Report No. 19 - The Regulation of AIC Ltd. and FIC Ltd. by the B.C. Superintendent of Brokers (The Principal Group Investigation) (1989)
Public Report No. 18 - The On-site Septic System Permit Process (1989)
Public Report No. 17 - Willingdon Youth Detention Centre (1989)
Public Report No. 16 - Police Complaint Process - The Fullerton Complaint (1989)
Public Report No. 15 - Aquaculture and the Administration of Coastal Resources in British Columbia (1988)
Public Report No. 14 - An Investigation into Complaints of Improper Interference in the Operation of the British Columbia Board of Parole, Particularly with Respect to Decisions Relating to Juliet Belmas (1988)
Public Report No. 13 - Abortion Clinic Investigation (1988)
Public Report No. 12 - An Investigation into the Licensing of the Knight Street Pub (1988)
Public Report No. 11 - Pesticide Regulation in British Columbia (1988)
Public Report No. 10 - B.C. Hydro's Collection of Residential Accounts (1988)
Public Report No. 9 - Practitioner Number Study (1987)
Public Report No. 8 - Skytrain Report (1987)
Public Report No. 7 - Workers’ Compensation System Study (1987)
Public Report No. 6 - Liquor Control and Licensing Branch Fairness In Decision Making (1987)
Public Report No. 5 - The Use of Criminal Record Checks To Screen Individuals Working With Vulnerable People (1987)
Public Report No. 4 - The Nishga Tribal council and Tree Farm Licence No. 1 (1985)
Public Report No. 3 - Expropriation Issues (1983)
Public Report No. 2 - Ombudsman Investigation of an Allegation of Improper Search for Information on Five
Individuals on the Part of the Ministry of Human Resources (1982)
Public Report No. 1 - East Kootenay Range Issues (1981)
Joint Reports
| January 19, 2009 | Hearing the Voices of Children and Youth: A Child-Centered Approach to Complaint Resolution - Joint special report with the Office of the Representative for Children and Youth |
Financial Reports and Service Plans
Budget Submissions
| November 24, 2010 | Budget Submission Fiscal 2011/12 - 2013/14 |
| November 27, 2009 | Budget Submission Fiscal 2011-2013 |
| December 1, 2008 | Budget Submission Fiscal 2010-2012 |
| November 28, 2007 | Budget Submission Fiscal 2009-2011 |
| December 11, 2006 | |
| November 30, 2005 | |
| November 17, 2004 | |
| November 20, 2003 | |
| November 1, 2002 | Budget Submission Fiscal 2004-2006 |
Service Plans
Service Plan 2011/12 - 2013/14
Other
Ombudsperson Travel Expense Summary - 2010/11
Ombudsperson Travel Expense Summary 2009/10
Other Submissions
| November 20, 2003 |
Ombudsman's Jurisdiction and the Public Sector Pension Boards |
| January 17, 2003 | |
| October 1, 2002 | |
| September 12, 2002 | |
| August 22, 2002 | |
| May 14, 2002 | |
| April 12, 2002 |
Discussion Papers
| October 29, 1993 | |
| June 1994 |
*Disclaimer*
These are not the official versions of the reports.
Limited hard copies of our reports may be available by sending a message to reportrequests@bcombudsperson.ca.