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Role of the BC Ombudsperson
Who is the BC Ombudsperson?
Who and what can the BC Ombudsperson investigate?
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Who and What Can the Ombudsperson Investigate?

The Ombudsperson has jurisdiction over a wide range of public agencies, including:

  • provincial government ministries, including complaints regarding income assistance and the Family Maintenance Enforcement Program
  • crown corporations such as ICBC and BC Hydro 
  • government boards such as WCB and the BC Human Rights Tribunal 
  • hospitals, regional and local health agencies, and health-related government agencies such as Medical Services Plan and Pharmacare 
  • schools and school districts 
  • universities and colleges 
  • municipal and regional governments 
  • self-regulating professions such as the Law Society, the College of Physicians and Surgeons, and the Registered Nurses Association of British Columbia

The Schedule to the Ombudsperson Act contains a complete list of authorities.

Who Can the Ombudsperson Not Investigate?

The Ombudsperson does not have jurisdiction to investigate certain complaints. Some examples are listed below: 

These links are provided for information purposes only. The Office of the Ombudsperson is not responsible for their content.